Are you prepared if a serious business or reputation-critical event happened?

Steve Panton is a lawyer with over 20 years’ experience of providing crisis management support to a range of clients, including those in the health and social care sector. He has been involved in many serious and fatal incidents and helps clients who become involved in investigations and prosecutions by the main UK enforcing authorities, including the HSE, CQC and also the police.

Together with his colleague Jade Kent, Steve will share some practical hints and tips on what to do when things go wrong, many of which are low cost but really effective, and provide insight around;

• the importance and advantages of being prepared and joined-up for a serious business/reputation-critical event;
• what issues need to be considered and what decisions have to be made;
• emerging challenges, risks and issues to consider - such as managing social media within and outside of your organisation, and
• “golden hour” and “golden 24 hour” actions to think about and build into your crisis management arrangements.