FAQs

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Who organises Care Show London? 

CloserStill Media organises leading and award-winning healthcare conferences and exhibitions – including The Respiratory Show, The Pharmacy Show, Pharmagora Plus, Best Practice, Clinical Pharmacy Congress, The Dentistry Show, and The London Vet Show.

When and where is the event taking place?

Care Show Birmingham is taking place on Wednesday 30 April and Thursday 1 May 2025 at the Excel London. The specific event timings are as follows:

Wednesday 30 April: 10:00 - 17:00

Thursday 1 May: 10:00 - 16:00

More details on the Excel London (and how to get there) can be found on our Venue & Travel Information page or visit the ExCeL London website.

Who is this event for?    

Care Show London is free for all care professionals across the sector, including; 

  • Residential - Directors and Owners, Managers, Deputy Managers, Senior Nurses
  • Home Care - Senior Carers, Team Leaders & Managers, Owners, Directors
  • Healthcare - CEO's, Ward Managers & Finances 
  • Architects, Developers & Engineers

If you do not meet any of these requirements, you will be taken to the commercial delegate payment page.

If you have any questions or queries as to whether you are eligible for a free pass to Care Show London, please contact - careshowteam@cloerstillmedia.com

Delegate Information

How do I register for a free pass for Care Show London?

You can register for your free pass to Care Show London by filling out the form here.

Are students eligible to attend?

Students are not permitted to attend Care Show London. Any students who register for a free pass, will unfortunately be declined.

International delegates and commercial passes

If you are from outside the UK or work for a commercial company you will not qualify for a free ticket but can purchase passes - commercial passes are priced at £499+VAT.

Your delegate badge will give you access to all areas of Care Show London.

Commercial passes can be purchased at the entrance and are priced £599+VAT.

How can I invite a colleague?

You can invite your colleagues to join you when you fill in your registration form by adding their email addresses to the relevant field.

Can I transfer my delegate pass to a colleague?        

Yes. You can transfer your delegate pass up to the day of the event should your work/personal circumstances change and prevent you from attending the event on either day. 

Please email careshowteam@closerstillmedia.com with the details of the person taking your place.

What if I register but can't attend - is there a non-attendance fee?    

Your pass will remain completely fully-subsidised if you attend even for couple of hours.

Delegates who do not attend and do not cancel their place by 28 April 2025 will be liable to pay the £99+VAT non-attendance fee.

Please email careshowteam@cloerstillmedia.com to cancel your pass for the show.

Can I use my attendance for CPD? 

Yes – the conference is self-certified. There will be record aids available online for each conference session you attend mapped to CPD requirements allowing you to turn your attendance into CPD records.

Exhibitor, sponsor and speaker information

How can I exhibit at Care Show London 2025?

Exhibiting at Care Show London is the perfect opportunity to showcase your products, services and solutions at the industry's leading event for social care and healthcare professionals.

To enquire about exhibiting at the show, please complete our short enquiry form and a member of the team will contact you to discuss your options. 

How can I become a speaker at Care Show London 2025?

Speaking as part of the Care Show London will enable you to directly engage over 3,500 social care and healthcare professionals.

To enquire about speaking at Care Show London 2025, please email m.benson@closerstillmedia.com for more information.

How can I protect myself from scammers?

The Association of Event Organisers (AEO) have released a guide for protecting you from scammers.

Trade shows are not immune from scammers and exhibitors at trade shows can represent an attractive target for scammers, who harvest data from public websites and directories and pretend to represent the organiser of the event, or companies associated with the event. 

We want you to enjoy your exhibition experience, to be alert and to protect yourself and your company from potential scams. In this short video, the AEO explain the type of scams you should look out for, what makes something look suspicious and what to do if you are a victim of scamming.

Please don’t hesitate to get in touch with us if you are in doubt about any communication you receive regarding your participation at the show.