30 April - 1 May 2025
ExCeL London

2025 CONFERENCE PROGRAMME

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The Care Show London 2025 conference programme is here! Stay tuned for more updates.

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10:15 10:20
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Chair's opening remarks
10:20 10:50
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Session sponsored by Person Centred Software
11:05 11:35
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Fair Pay Agreement: where are we up to?

Speakers

Gavin Edwards, Social Care Lead - UNISON
11:50 12:20
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Session sponsored by Nourish
12:35 12:55
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SPECIAL GUEST SPEAKER TO BE ANNOUNCED SOON!
13:10 13:40
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The Dementia Strategy

Speakers

Stefan Kallee, Deputy Director of Adult Social Care - Care Quality Commission
13:55 14:40
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Compliance and regulation: an update on the CQC framework

Speakers

Louie Werth, Director - Care Research

Sue Sheath, Director of Regulation and Quality Improvement - Barchester healthcare
14:55 15:25
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Session sponsored by Reputation
15:40 16:10
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What's happening in homecare?

Speakers

Jane Townson OBE, CEO - Homecare Association
16:55 17:00
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Chair's closing remarks

10:15 10:20
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Chair's opening remarks

Chairperson

Lee Trueman, Commercial Director and Co-Founder - Health Automated
10:30 11:00
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Crisis management: How and why things go wrong and how to avoid saying or doing the wrong thing

Speakers

Jade Kent, Healthcare Senior Associate - Stephens Scown LLP

Stephen Panton, Partner, Dispute Resolution - Stephens Scown LLP
11:10 11:40
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Let's talk about death and dying: what is palliative care?

An open, honest, heart led session about death. Death is more of a human event, not a clinical one and in this session we will talk about the importance of connection, understanding our own feelings a ...

Speakers

Katie Costello, Soul Midwife, Funeral Celebrant and CPD Accredited Death Educator - Katie Costello End of Life Support Services
11:50 12:20
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Session sponsored by Deputy
12:30 13:15
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Cultural care: providing pastoral support for your international recruits

Chairperson

Niko Phillips, Founder & Director - Stylus Consulting

Speakers

Palvi Dodhia, Director & Co-Founder - Serene Care

Melanie Weatherley MBE, Chair - Lincolnshire Care Association
13:25 13:55
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Session sponsored by Springup PR

Speakers

Adam James, md - SpringUp PR
14:05 14:50
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Bridging the silos: a collaborative approach to care

Speakers

Palvi Dodhia, Director & Co-Founder - Serene Care

Nadra Ahmed, Executive Chairman - National Care Association

Kathryn Smith, Chief Executive - Social Care Institute for Excellence
16:20 16:50
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Refresh your recruitment process: the issues with internet job boards

Speakers

Neil Eastwood, Founder & CEO - Care Friends
16:50 16:55
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Chair's closing remarks

Chairperson

Lee Trueman, Commercial Director and Co-Founder - Health Automated

10:15 10:20
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Chair's opening remarks
10:20 10:50
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Session sponsored by Coolcare
11:00 11:30
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Session sponsored by Log my Care
11:40 12:25
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Generative AI in social care: The Oxford Initiative of the Responsible Use of AI in social care and onwards

Speakers

Daniel Casson, Managing Director - Casson Consulting

Katie Thorn, Project Lead - Digital Care Hub

Dr Caroline Green, Early Careers Research Fellow - Institute for Ethics in AI, University of Oxford
13:15 13:45
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Session sponsored by Ally labs
13:55 14:25
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Using generative AI to drive efficiency

Speakers

Jay Dodhia, CEO and Co-Founder - Serene Care

Alan Payne, Group Product and Engineering Director - ACCESS UK
14:35 15:05
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Session sponsored by Birdie
16:10 16:40
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Wide-scale remote monitoring: what could it mean for the care sector?

Speakers

Nick Weston, Chief Commercial Officer - Lilli
16:40 16:45
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Chair's closing remarks

10:15 10:45
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Caring for the carers: mental health and wellbeing in adult social care

Speakers

Zoe Fry, Director & Co-Chair - The OS & South East SCNAC

Samantha Crawley, Director & CEO - The OS & EQ Care Group
11:00 11:30
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Freedom and quality: balancing restrictive practices and human rights

Speakers

Lara Bywater, Director - The OS & LDC Care

Caroline Cosh, Director - The OS & Clifton Home Care

Mei-Ling Huang, Partner - RWK Goodman
11:45 12:15
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Nursing excellence in adult social care

Speakers

Zoe Fry, Director & Co-Chair - The OS & South East SCNAC

Samantha Crawley, Director & CEO - The OS & EQ Care Group

Ruth French, Director & Operations Director - The OS & Stow Healthcare

Deborah Sturdy, Chief Nursing Officer - Department of Health and Social Care
13:00 13:30
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Securing quality: cyber resilience in adult social care

Speakers

Caroline Cosh, Director - The OS & Clifton Home Care

Ruth French, Director & Operations Director - The OS & Stow Healthcare

Michelle Corrigan, Programme Director - Better Security, Better Care - Digital Care Hub

Richard Hearn, Divisional Director, Health & Care - Howden

Jess Osmond, Head of Legal and Compliance - Nourish

Kehan Zehou, CEO - Camascope
14:00 14:30
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Beyond compliance: partnering with CQC for continuous improvement - what good dementia care looks like

Wider discussion following the CQC session in the Care Key Note Theatre on their Dementia Strategy

Speakers

Ruth French, Director & Operations Director - The OS & Stow Healthcare

Lara Bywater, Director - The OS & LDC Care

Kate Meacock, Campaigner - Rights for Residents
15:00 15:30
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Outstanding at home: transforming quality in domiciliary care

Speakers

Caroline Cosh, Director - The OS & Clifton Home Care
16:00 16:30
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Behind the scenes compliance and the impact of not getting it right

Speakers

Ruth French, Director & Operations Director - The OS & Stow Healthcare

James Rycroft, Director & Managing Director - The OS & Vida Healthcare

Sabrina Meetaroo, Associate Director - Howden

10:00 17:00
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Content coming soon!

11:00 11:30
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An update from the CQC

Speakers

James Bullion CBE, Chief Inspector of Adult Social Care and Integrated Care - Care Quality Commission
12:30 13:15
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SPECIAL GUEST SPEAKER TO BE ANNOUNCED SOON!
14:15 14:45
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The curse of OUTSTANDING: why aiming for GOOD is better for you and your organisation

Speakers

Jonathan Cunningham, Chair And Founder - Care Managers Inner Circle

10:10 10:15
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Chair's opening remarks

Chairperson

Lee Trueman, Commercial Director and Co-Founder - Health Automated
10:55 11:40
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Caring for the environment: how to meet CQC's sustainability requirements

Chairperson

Hannah Montgomery, Founder - Sustainability Lead - Grace Cares

Speakers

Lauri Smith, CEO - Josh's Care

Dr Matt Sawyer, SEE Sustainability - Managing Director

Trudie Fell, CEO And Founder - Bellevie

Laura Jordan, Partner & Head of Corporate - Anthony Collins LLP
11:50 12:20
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Session sponsored by SM92
12:30 13:00
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10 ways to kill your residents: declining safety in care homes and how to prevent care home tragedy

Speakers

Jonathan Cunningham, Chair And Founder - Care Managers Inner Circle
13:10 13:40
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Protecting your workforce: the importance of mental health support and self-care

Speakers

Chloe Foster, Hr Consultant - Chloe Foster HR Consulting Services

Helen Gruber, Director - Pastora Ltd

Marilyn Rixhon, Director - Pastora Ltd
13:50 14:20
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The language and public perceptions of care

Chairperson

Daniel Casson, Managing Director - Casson Consulting

Speakers

Rebecca English-Williams, Marketing & Communications Specialist - The Full Story

Simon Bottery, Senior Fellow, Social Care - The King's Fund

Jane Murray, Assistant Professor - Northumbria University
14:30 15:00
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The Decaf Project: a trailblazer in fall reduction

Speakers

Ruth French, Director & Operations Director - The OS & Stow Healthcare
15:40 15:45
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Chair's closing remarks

Chairperson

Lee Trueman, Commercial Director and Co-Founder - Health Automated

10:10 10:15
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Chair's opening remarks
10:15 10:45
Your local time: )

Using workforce technology and AI to maximise your profits

Charles will explore how workforce technology and AI can transform health and social care by improving staffing efficiency, reducing costs, and boosting profitability. Drawing from Florence's success, ...

Speakers

Charles Armitage, CEO - Florence

Sponsored By
10:55 11:40
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Trialling new tech in a risk-averse regulatory environment

Speakers

Blythe Senior, Director of Professional Services - Guided Innovation
11:50 12:20
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Digital reimaging: which business functions need it most?

Speakers

Geraint Thomas, Technology Transformation Partner - Guided Innovation Ltd
13:50 14:20
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Assistive tech: a live demo

Speakers

Geraint Thomas, Technology Transformation Partner - Guided Innovation Ltd
15:40 15:45
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Chair's closing remarks

10:15 11:00
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Flavours of care: a live culinary journey to enhance resident wellbeing

This will be a live cooking demonstration and will also include information on IDDSI (International Dysphagia Diet Standardisation Initiative)

Speakers

Samantha Crawley, Director & CEO - The OS & EQ Care Group

Cathy Amos, Head of Customer Marketing - Brakes
11:30 12:00
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Empathy in action: emotional intelligence for outstanding social care

Speakers

James Rycroft, Director & Managing Director - The OS & Vida Healthcare

Caroline Cosh, Director - The OS & Clifton Home Care

Lara Bywater, Director - The OS & LDC Care

Karen Hedger, Director - BRIGHT SELECTION LTD
12:30 13:00
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VIVALDI social care: advancing infection control and care quality

Speakers

Zoe Fry, Director & Co-Chair - The OS & South East SCNAC

Samantha Crawley, Director & CEO - The OS & EQ Care Group

Laura Shallcross, Professor & VIVALDI Study Lead - University College London

Zena Aldridge, Social Care Nurse Fellow - NIHR

Lauren Hague, Senior Policy Officer - CARE ENGLAND

Kate Meacock, Campaigner - Rights for Residents

Mike Slator, Project Support Specialist - Pharmacist - The Outstanding Society

Lucy Knight, VIVALDI Project Coordinator - The OS & Vida Healthcare
13:30 14:00
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AI and adult social care: smarter solutions for quality outcomes

Speakers

James Rycroft, Director & Managing Director - The OS & Vida Healthcare

Ruth French, Director & Operations Director - The OS & Stow Healthcare

Edward Farthing, Senior Account Executive - Howden Group

Tom Frost, Commercial Lead - Found by Lottie
14:30 15:00
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Learning from loss: coroners' insights for safer and higher quality care

Speakers

Lara Bywater, Director - The OS & LDC Care

Samantha Crawley, Director & CEO - The OS & EQ Care Group

10:05 15:50
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Content coming soon!